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Clearing your Cache and Cookies

Created by Brandon M, Modified on Fri, 14 Jun at 10:23 AM by Lucas S

Clearing cache and cookies can help with various issues like loading or formatting problems on websites. Here's how to do it for Chrome, Edge, Firefox, and Safari:

  • NOTE: clearing your cookies will sign you out of most websites, and you may lose some saved data (like saved login information and site preferences).



Chrome

  1. At the upper right corner, click the "3 dots";
  2. Go to Settings;

  3. Go to Privacy and Security;

  4. Scroll down to "See all cookies and site data";

  5. Search for "global-nexus2" and delete all entries displayed;

  6. Restart the browser and try to login again at https://global-nexus2.pinkerton.com/login/vendor


Microsoft Edge

  1. At the upper right corner, click the 3 dots;
  2. Click Settings;

  3. On the left side, go to Cookies and site permissions;

  4. At the top, click Manage and delete cookies and site data;

  5. Click See all cookies and data;

  6. At the top, type "global-nexus2" on the "Search cookies" bar and delete all entries displayed;

  7. Restart the browser and try to login again at https://global-nexus2.pinkerton.com/login/vendor


Mozilla Firefox

  1. At the upper right corner, click the 3 horizontal lines;
  2. Click Settings;

  3. Go to Privacy & Security;

  4. Scroll down to Cookies and Site Data;

  5. Click Manage data;

  6. Search for URL "https://global-nexus2.pinkerton.com/" and select it;

  7. Click Remove selected;

  8. Click Save changes;

  9. Restart the browser and try to login again at https://global-nexus2.pinkerton.com/login/vendor


Safari (for macOS)

  1. Open Safari and go to Safari > Preferences in the menu bar.
  2. Click on the Privacy tab.
  3. Click on Manage Website Data.
  4. You can remove data for individual sites here or click Remove All to clear all data.
  5. To clear the cache, you need to enable the Develop menu from Safari > Preferences > Advanced, by checking the box at the bottom that says "Show Develop menu in menu bar".
  6. Once enabled, click Develop in the menu bar, then select Empty Caches.



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