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The option of moving invoices from one USR into another only becomes available for non-Tsheets based invoices which were rejected.
Here below are the steps to accomplish this:
- Open the invoice you’d like to move. Click the MOVE TO ANOTHER SERVICE REQUEST button at the top right.
- On the pop up that appears, select the USR# of the Service Request you’d like to move the invoice into, then select the Service Line and click SAVE.
- All done! Your invoice is now moved into the USR you have selected and you can now resubmit it for approval.
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