The drop down for selecting an agent is populated with the information of the agents added to the company's profile in the GAM. The first step would be to add agents to the company's profile. After the agents are added, they should then show up on the dropdown when creating the time entries.
For further information on adding Agents & Users, please visit this article in our Help Center: How do I add more users to my GAM account?
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article