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USR Service Line Issue

Created by Brandon M, Modified on Wed, 31 Jul at 9:32 AM by Lucas S

I'm getting this error when I try to create an invoice, how do I get rid of it?




You will need to go to your profile and add the service line associated with the USR to your profile. This can be done by doing the following.


  1. Log into your account and go to 'VIEW COMPANY PROFILE' 





  2. Next in the 'Vendor Menu' go to 'SERVICE LINES' 





  3. Click on 'ADD SERVICE' 





  4. Add in the service that is associated with the USR and add your rates.



Once this is done the status will be set to 'New' and our team will review and activate it.


For more information on adding Operational Coverage, you can also visit this article: Updating Operational Coverage


If you require further assistance please use the 'Help' icon in the lower right of the screen.

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